We do this by using our real-world experience to design and implement operational improvements. We audit existing selling processes, tools and performance while assessing alternatives for change. We design selling models. We create and deliver business development workshops. We implement 'best practice' processes, programs and tools. Most importantly, we ensure that all designs, processes and tools align with our client's stated business objectives and with their customers' critical business needs.

And because a new model or design by itself will not impact business results, we focus considerable attention on managing the implementation. We ensure that the proposed solution can be readily implemented in the client setting. This includes a transfer of knowledge and skills to the client, enabling them to maintain the solution on an ongoing basis. This also saves money by reducing our client's dependency on external consulting.